Client Services Representative
Provide training and support for Direct Response advertising agencies and media buying services.
Essential Skills:
· Excellent communication skills (interpersonal, written, and public speaking)
· Exceptional attention to details
· Efficient problem solving skills
· Exceptional time management with the ability to manage multiple projects simultaneously
· Self-server who is highly motivated to take initiative
Responsibilities:
· Support of CoreMedia’s Direct Response media management software through daily phone and online communication with clients
· Create and implement test scripts for integration and regression testing
· Execute test plans and create test reports to describe program evaluation, testing and correction
· Document software defects and errors, using documentation reporting tools (Rally, Salesforce) to report defects to software developers and project managers
· Prepare user guides, training estimates, agenda, and outlines
· Conduct end-user onsite and remote software trainings
Requirements:
· Must be willing to travel
Send resume to : cscareers@coremedia-systems.com
